Lenskart Listed (NSE: LENSKART, BSE: 544600)Unicorn
Lenskart: Business Model Canvas
The nine-block Business Model Canvas, filled in only where a public source states it — empty blocks mean we haven't found a citable fact yet, not that the answer is zero.
Value Propositions
Lenskart designs, manufactures, distributes and retails its own eyewear, running an in-house factory in Bhiwadi, Rajasthan with a 50-million-unit annual capacity, which lets it cut out intermediaries and price aggressively.
sourcePrivate label John Jacobs — built with materials/design partner Mazzucchelli (Italy) — has at times accounted for roughly a fifth to a quarter of Lenskart's total sales.
source"Lenskart at Home" sends a certified refractionist with testing equipment and 150+ trial frames for a 12-step eye check-up at the customer's door.
sourceCustomer Segments
Lenskart served about 99 lakh (9.9 million) annual transacting customers in India in FY25, up 23% year-on-year, per its FY25 results.
sourceLenskart's overseas operations (Owndays and other international stores) served about 25 lakh (2.5 million) customers in FY25.
sourceLenskart has expanded store openings into smaller Indian cities, using franchisee-run (FOFO) outlets that require lower company capital to reach price-sensitive tier-2/3 markets.
sourceCustomer Relationships
Subscription loyalty program grew to 68 lakh (6.8 million) members by March 2025; associated services revenue (memberships, home eye checks, training) grew 27% to Rs 133 crore in FY25.
sourceChannels
Online sale of eyewear via lenskart.com and the Lenskart app is a primary channel alongside physical retail, per the company's IPO profile.
sourceAs of March 31, 2025, Lenskart operated 2,723 stores worldwide — 2,067 in India and 656 overseas — per its IPO prospectus summary.
sourceAlongside company-owned outlets, Lenskart runs franchisee-owned-franchisee-operated (FOFO) stores; reported franchise cost is roughly Rs 30-40 lakh covering setup and inventory.
source"Lenskart at Home" dispatches a certified refractionist to a customer's home for eye tests and frame trials.
sourceKey Activities
Lenskart operates as a vertically integrated company controlling its value chain end-to-end, from in-house design and manufacturing through omnichannel retail.
sourceGrew its overseas footprint through majority-stake acquisitions of Japan's Owndays (June 2022, ~$400M valuation, reaching 13 Asian markets) and Spain's Meller (2025, 80% stake).
sourceKey Resources
Owned manufacturing plant in Bhiwadi, Rajasthan, with an annual production capacity of 50 million eyewear units.
sourceIn-house and majority-owned brands including Vincent Chase, John Jacobs, Lenskart Air, Hustlr and Aqualens, plus majority-owned Owndays (Japan) and Meller (Spain).
sourceKey Partnerships
Owndays co-founders Shuji Tanaka and Take Umiyama continued as shareholders and management after Lenskart's June 2022 majority-stake acquisition, extending the combined group's reach to 13 Asian markets.
sourceLenskart formed Lenskart Metalframes Private Limited, an 80:20 joint venture with China's Mingfeng Glassesworld, to manufacture metal spectacle frames domestically in India.
sourceLenskart's premium private label John Jacobs was developed in partnership with Italian eyewear-materials house Mazzucchelli for frame materials and design.
sourceRevenue Streams
Principal revenue stream: Rs 6,360 crore in FY25, up 23% year-on-year.
sourceRs 133 crore in FY25, up 27% year-on-year.
sourceLease income, scrap sales and website/platform fees totaled Rs 160 crore in FY25.
sourceCost Structure
Rs 2,134 crore in FY25, up 20% year-on-year — the largest single cost line.
sourceFAQs on Lenskart
What is Lenskart's business model?
Lenskart's core value proposition centers on Affordable eyewear through vertical integration, Premium private-label fashion eyewear, Convenience: eye test and try-on at home or in-store.
How does Lenskart make money?
Lenskart's cited revenue streams include Product sales (eyewear, sunglasses, contact lenses, accessories), Services (memberships, home eye check-ups, training), Other operating income.