Kapture CX
AI-powered customer experience (CX) platform (brand: AgentOS) for enterprise customer support and operations automation, serving BFSI, retail, travel, digital-native and energy/utilities clients. Co-founded in 2014 by Sheshgiri Kamath and Vikas Garg (per the company's own About page and multiple 2023/2026 press reports); note some third-party trackers (e.g. Tracxn/Inc42) instead list a 2011 founding year and a third co-founder, Pearl Tewari,…
Kapture CX: Funding Rounds
| Date | Round | Amount | Investors | Source |
|---|---|---|---|---|
| 30 Jun 2026 | Pre-Series B | $10 Mn | Bajaj Finserv Ventures Cactus Partners India Alternatives | source |
| 19 Dec 2023 | Series A | $4 Mn | India Alternatives | source |
| 27 Jul 2023 | Series A | $4 Mn | Cactus Partners | source |
Recent Signals
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9 Jul 2026 · growth-traction
Kapture CX says it has grown 4x and turned profitable since its 2023 Series A source
News on Kapture CX
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Who founded Kapture CX?
Kapture CX was founded by Sheshgiri Kamath, Vikas Garg in 2014.
How much funding has Kapture CX raised?
Kapture CX has raised $18 Mn across 3 tracked funding round(s), most recently on 2026-06-30. Figures are compiled from cited public sources.
Who are the investors in Kapture CX?
Investors in Kapture CX include Bajaj Finserv Ventures, Cactus Partners, India Alternatives.
What does Kapture CX do?
AI-powered customer experience (CX) platform (brand: AgentOS) for enterprise customer support and operations automation, serving BFSI, retail, travel, digital-native and energy/utilities clients. Co-founded in 2014 by Sheshgiri Kamath and Vikas Garg (per the company's own About page and multiple 2023/2026 press reports); note some third-party…
Where is Kapture CX headquartered?
Kapture CX is headquartered in Bengaluru, Karnataka, India.
What is Kapture CX's business model?
Kapture CX's core value proposition centers on Single agentic OS instead of stitched-together tools, AI and human intelligence together for concierge execution, BFSI-specific AI solutions, Omnichannel retail support.
How does Kapture CX make money?
Kapture CX's cited revenue streams include Modular enterprise SaaS pricing, Agent-based, interaction-based, or hybrid billing, Annual & multi-year enterprise contracts.