Slang Labs

"a multilingual in-app voice assistant that gets natively embedded inside an app as a multimodal overlay, allowing its users to transact with the app by just talking to it or by interacting with the visuals of the app directly," supporting "Indian English or Hinglish, Hindi, Tamil, Kannada and Malayalam."

Delivered as an SDK where "basic voice search implementation can be completed within a matter of minutes," avoiding the need for clients to build their own AI/ML teams.

CONVA.ai delivers "'in-app specific assistant' capabilities distinct from phone-level assistants like Google Assistant or Alexa," aimed at reducing thought-to-action latency for users.

"ecommerce players and brands with native online stores" — apps like Nykaa and BigBasket use the SDK for voice-enabled shopping.

Targets sectors including "retail, ecommerce, banking, fintech, and insurance"; client apps include ICICI Direct.

Client apps named include Redbus and SpiceJet.

The voice/text assistant is "integrated into apps as a software development kit (SDK)" that partner companies embed directly into their own mobile/web apps.

Built and upgraded its multilingual copilot platform, launching "CONVA.ai 2.0" in May 2023 on a GenAI base rather than building proprietary models — it "relies on existing open-source LLMs that are fine-tuned for the system."

Google backed the company via its Assistant Investment Program and the product relies on "Google's speech-to-text engine" for its voice pipeline.

Customers "are charged based on the number of end-users utilising the copilot feature within their app, with a fixed monthly rate per user," under a model the company calls Monthly Slang Users (MSU).