Pristyn Care Unicorn

Care and assistance at every step of the surgery journey — doctor selection, diagnostics, insurance paperwork, transportation, hospital admission/discharge and post-operative follow-up.

Advanced surgical techniques and recovery measures aimed at making surgery affordable and accessible.

Partnerships with insurance companies and financing providers enable cashless claims and 0% EMI options for patients.

Brand positioning as the go-to name for surgical care, backed by a network of 400+ exclusive super specialist surgeons and 800+ partner hospitals.

Patients across proctology, urology, ENT, gynecology, vascular diseases, general surgery, orthopedics, ophthalmology, dermatology, fertility and weight-loss treatment.

Vision is to take consistent quality, advanced surgical care and the latest medical technologies to Tier 2 and Tier 3 cities.

Mission is to fix the broken patient journey by offering full-stack healthcare services and increasing patient centricity — a dedicated-assistance model rather than self-serve booking.

Primary digital channel for patient acquisition, consultation booking and information.

Clinic network spanning 25+ cities across India for consultations and pre-surgery care.

e.g. the 2020 Urban Company tie-up offering free doctor teleconsultations to Urban Company's service partners.

Performing elective/day-care surgeries across proctology, urology, ENT, gynecology, vascular, general surgery, orthopedics, ophthalmology, dermatology, fertility and weight-loss treatment.

Coordinating doctor selection, diagnostics, insurance paperwork, transportation, hospital admission/discharge and post-op follow-up for each patient.

A panel of surgeons who work exclusively for Pristyn Care.

Network of partner hospitals used to deliver surgical procedures alongside Pristyn Care's own clinics.

Asset-light model delivering surgeries through a network of partner hospitals rather than owning hospital infrastructure at scale.

Partnerships enabling cashless insurance claims and 0% EMI options for patients.

Partnered to give Urban Company's 30,000 service partners free telemedicine consultations and COVID-19 testing access.

Income from sale of healthcare/surgical services was Rs 346 Cr in FY24, 57.5% of total operating revenue (Rs 601 Cr).

Revenue from D2C brand beatXp surged 2.5X to Rs 267 Cr in FY24, the rest of total operating revenue.

Controlled expenditure on advertising and employee benefits helped keep FY24 losses flat versus FY23 despite 33% revenue growth; total expenditure was Rs 1,014 Cr in FY24.