Locus Acquired

Locus describes itself as the world's first agentic TMS, automating delivery and logistics dispatch decisions since 2015.

Every dispatch/route decision honors 250+ real-world operational constraints such as time windows, vehicle types and SLA requirements.

Locus states it has delivered $320M+ in cumulative logistics cost savings across its customer base.

Earlier company disclosures cite 70 million+ km of distance reduction and 17 million+ kg of GHG emissions reduction across clients.

Retail chains and omnichannel brands running delivery-linked fulfillment.

Consumer goods manufacturers optimizing distribution and secondary sales logistics.

Third-party logistics and courier/express/parcel companies.

Online retailers and quick-commerce players needing last-mile dispatch optimization.

Retailers of large-format goods (furniture, appliances) needing specialized delivery scheduling.

Manufacturers optimizing outbound distribution.

Home/field-service organizations requiring route and territory planning.

A 3-phase engagement model: months 1-2 setup, months 3-6 tuning, and month 6+ transition to customer ownership of the platform.

Forward Deployed Engineers work directly with customers through implementation and tuning phases.

Enterprise relationships are underpinned by SOC 2 Type II, SOC 3, ISO 27001:2022, ISO 27701:2019, GDPR and HIPAA compliance.

Prospects can request a demo directly through the Locus website's "Schedule a demo" portal.

Locus embeds Forward Deployed Engineers with customers to implement and tune the platform, functioning as both a delivery and sales-support channel.

Blogs, whitepapers, webinars and case studies used to reach prospective enterprise customers.

Technical documentation supports integration-led adoption by customers' IT/ops teams.

Building and governing AI agents that make dispatch/logistics decisions bound by customer operational rules.

Decision optimization across first-mile, middle-mile, hub and last-mile operations.

A structured 3-phase deployment model (setup, tuning, customer ownership) executed by Forward Deployed Engineers.

Building and maintaining integrations with enterprise systems such as SAP, Oracle, Salesforce and ERP/OMS/WMS/CRM systems.

Measuring and reporting logistics cost savings and GHG emissions reductions delivered to customers.

A "Digital Supply Chain Officer" (DiSCO) orchestration layer plus 8 specialist AI agents drive dispatch decisions.

Cloud-native microservices architecture cited as supporting 99.97% platform uptime.

360+ enterprise customers across 30+ countries, providing operational data and scale advantages.

SOC 2 Type II, SOC 3, ISO 27001:2022, ISO 27701:2019, GDPR-compliant and HIPAA-compliant status.

A "software factory model" using Forward Deployed Engineers who embed with customers.

Locus is now a wholly owned subsidiary of Ingka Group, the largest IKEA retailer, following its October 2025 acquisition, while continuing to serve customers beyond Ingka Group.

1,000+ pre-integrated carrier partners accessible through Locus's delivery orchestration/ShipFlex module.

Integrations with enterprise systems including SAP, Oracle and Salesforce, and ERP/OMS/WMS/CRM platforms generally.

Named enterprise clients/case studies include Unilever, Nestle, Meesho, Tata 1MG, Blue Dart DHL, Lenskart, Landmark Group and Philip Morris International, per the client-logo section of the Locus homepage.

Locus founder & CEO Nishith Rastogi named Bukalapak and The Tata Group among the company's most valued customers ('We are proud to count Unilever, Nestle, Bukalapak, the Tata Group, and BlueDart as some of our most valued customers'). Locus separately publishes a dedicated case study on Bukalapak's last-mile e-commerce logistics and on TATA Croma's AI-backed order-fulfillment optimization.

Backed through funding rounds by GIC, Qualcomm Ventures, Tiger Global and Falcon Edge, among others.

Locus's own blog states its pricing model "ties cost to operational outcomes and platform usage at scale" rather than charging a flat per-shipment fee, aiming to reward customer volume growth instead of penalizing it. Exact price points are not publicly disclosed.