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Instamojo

Instamojo Technologies Private Limited Bengaluru, Karnataka Founded 2012 instamojo.com ↗
Sampad Swain · Co-founder & CEO Akash Gehani · Co-founder & COO Aditya Sengupta · Co-founder & CTO Harshad Sharma · Co-founder
$7 MnTotal funding (tracked)
5Funding rounds
28 Jun 2021Last round

Instamojo: Business Model Canvas

The nine-block Business Model Canvas, filled in only where a public source states it — empty blocks mean we haven't found a citable fact yet, not that the answer is zero.

Value Propositions

Instant payment collection without a website

Link-based payments platform for individuals, micro-merchants, infopreneurs, freelancers, and SMBs to collect payment instantly.

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One-click shipping for low-volume sellers

MojoXpress offers a "one-click shipping solution to sellers" addressing SMEs' struggles with product delivery when volumes are too low for third-party partnerships.

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Fast working-capital access for digital sellers

MojoCapital provides immediate payment access post-transaction at a nominal interest rate, solving the three to four-day payment delay that Swain calls sellers' "biggest concern".

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Affordable, India-focused alternative to Shopify

Positions itself against Shopify by offering affordable, India-focused e-commerce enablement bundled with payments for MSMEs.

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Customer Segments

Micro-merchants, freelancers and infopreneurs

Link-based payments platform for individuals, micro-merchants, infopreneurs, freelancers, and SMBs to collect payment instantly.

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Small and medium enterprises (SMEs)

Serves individuals, micro-merchants, infopreneurs, freelancers, small medium businesses, and SMEs; had 400,000 SMEs using the platform.

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Early-stage D2C and MSME businesses

Platform specifically targets MSMEs in early growth stages — the "0-to-1 and 1-to-10 businesses", in contrast to competitors serving larger enterprises.

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Customer Relationships

No cited public information yet.

Channels

Online store builder

eCommerce website builder with themes, domains, shipping integration, offered directly via instamojo.com.

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Smart landing pages

One-page website builder with payment buttons for lead generation and ad campaigns.

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Developer APIs and plugins

Instamojo offers developer APIs, plugins, mobile applications, and domain registration services alongside its payment links and gateway.

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Key Activities

Digital Commerce as a Service (DCaaS)

Instamojo pivoted to Digital Commerce as a Service (DCaaS), offering small businesses tools to establish online storefronts and multichannel presence, positioning itself as a "Microsoft for small businesses."

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Merchant transition to licensed payment partners

Following the RBI's action, Instamojo transitioned merchant accounts to licensed payment aggregator partners, with 90% of customers completing the required KYC refresh process.

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Key Resources

No cited public information yet.

Key Partnerships

Licensed payment aggregators (post-2023 pivot)

After losing its RBI payment aggregator authorization, Instamojo's cofounder said: "For payments, we have already partnered with other fintechs."

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Mastercard

Mastercard made a strategic equity investment and partnership with Instamojo to help bring new solutions for MSMEs and independent contractors to digitize operations and payments.

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Times Internet

Times Internet made an investment in Instamojo as part of the $5 million deal in which Instamojo acquired Times Internet-owned GetMeAShop.

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Revenue Streams

Payment processing commission

Commission-based revenue model, charging users 2% for use of its payment and e-commerce solutions.

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Lending interest (MojoCapital)

MojoCapital provides immediate payment access post-transaction at a nominal interest rate of 0.25%.

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IT services revenue

FY23 operational revenue of Rs 46 crore included Rs 7 crore generated from IT services and Rs 38 crore from an unspecified 'revenue account.'

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Cost Structure

Employee benefit expenses~₹14 Cr in FY23

Employee benefit expenses, including salaries and provident fund, were about Rs 14 crore in FY23, down Rs 4 crore from FY22.

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Marketing, legal and managerial remuneration₹23.14 Cr in FY23

Other expenses, encompassing marketing, managerial remuneration, and legal fees, dropped to Rs 23.14 crore in FY23 from Rs 28.6 crore in FY22.

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FAQs on Instamojo

What is Instamojo's business model?

Instamojo's core value proposition centers on Instant payment collection without a website, One-click shipping for low-volume sellers, Fast working-capital access for digital sellers, Affordable, India-focused alternative to Shopify.

How does Instamojo make money?

Instamojo's cited revenue streams include Payment processing commission, Lending interest (MojoCapital), IT services revenue.

Sources & corrections. Every fact on this page is compiled from cited public sources — follow the “source” links beside each entry. Profile sources: startuptalky.com www.thecompanycheck.com · Last verified 15 Jul 2026. · Report a correction