Zoom has officially unveiled its latest AI innovation — AI Companion 3.0 — the next major evolution of its built-in artificial intelligence assistant designed to turn virtual collaboration into actionable work and insights. The update extends Zoom’s AI capabilities beyond simple meeting tools to a comprehensive AI-first productivity platform that helps users prepare for, participate in, and follow up from work interactions with AI-powered automation and intelligence
This launch marks a strategic shift for Zoom from a pure video conferencing provider to a broader intelligent work orchestration company.
🤖 What’s New in AI Companion 3.0
Zoom’s AI Companion 3.0 brings several important enhancements and new features designed to elevate everyday workflows:
🧠 AI-First Web Surface
- A new web-based conversational work surface at ai.zoom.us where users can turn meetings and conversations into tasks, insights, summaries, and documents — all without manual uploads or complicated prompts. Zoom
📅 Automated Workflows & Personal Assistance
- Personal workflows (currently in beta) can automatically compile daily reports, summarize chats, or turn meetings into organized action items.
🗂️ Enhanced Productivity Tools
- Agentic AI features that go beyond simple summaries to perform multi-step actions like drafting documents, generating follow-up emails, or creating project plans based on meeting context
🌐 Broad Integration & AI Support
- The system uses Zoom’s federated AI approach, blending its own models with third-party and open-source AI engines (including OpenAI, Anthropic, and NVIDIA Nemotron) to improve accuracy and insights.
📊 Accessible to More Users
- AI Companion 3.0 extends access to free users on Basic plans in limited form, and can also be purchased as a standalone add-on ($10/month) separate from paid Zoom Workplace licenses.
📈 How It Helps Users
AI Companion 3.0 is designed to help users throughout their workday:
- 🔎 Before meetings: AI can suggest agendas and highlight relevant context from past discussions.
- 🖊️ During meetings: It provides real-time summaries, action item capture, and note-taking.
- 📄 After meetings: The Companion helps generate follow-ups, briefings, and document drafts based on the conversation.
This “conversation-to-completion” experience is meant to reduce busy work and help teams focus on decision-making and execution rather than transcription and manual tracking.
💬 Strategic Significance for Zoom
Zoom’s release of AI Companion 3.0 reflects a broader trend in the tech industry: embedding agentic AI directly into collaboration tools and workflow platforms so machines can not just summarize work, but help complete it. With this launch, Zoom aims to compete not just with other video tools but with enterprise AI assistants embedded across the enterprise productivity stack.
By elevating AI capabilities — from meeting summarization to automated task orchestration — Zoom is positioning itself as a central hub for AI-powered daily work, not just a place for virtual meetings.
