In a groundbreaking shift toward “agentic commerce,” Swiggy announced on January 27, 2026, that users can now order food, shop for groceries, and book restaurant tables directly within ChatGPT, Claude, and Google Gemini.
By integrating the Model Context Protocol (MCP), Swiggy has effectively turned these AI chatbots into personal concierges, allowing you to bypass the app entirely for your daily convenience needs.
1. What is Swiggy MCP?
The Model Context Protocol (MCP) is an open-source standard (originally developed by Anthropic) that allows AI models to “talk” directly to external services like Swiggy.
- End-to-End Execution: The AI doesn’t just suggest food; it searches menus, compares prices, applies the best coupons, and places the order.
- Instamart First: Swiggy Instamart has become the first quick-commerce platform globally to adopt MCP, granting AI agents access to over 40,000 products.
2. How to Set Up Swiggy in ChatGPT/Claude
To use this feature, you must manually connect the Swiggy “connector” to your preferred AI assistant.
- Open Settings: Go to the settings menu of your AI app (ChatGPT, Claude, or Gemini).
- Add Connector: Look for a section titled “Connectors” or “Add Custom App.”
- Enter URL: Provide a name (e.g., “Swiggy Food”) and enter the specific MCP service URL:
- Instamart:
https://mcp.swiggy.com/instamart - Food Delivery:
https://mcp.swiggy.com/food - Dineout:
https://mcp.swiggy.com/dineout
- Instamart:
- Authenticate: Log in with your Swiggy-registered phone number to link your account and addresses.
3. Use Cases: Intent-Based Commands
Once connected, you no longer need to browse through hundreds of restaurant listings. You can simply provide “intent-based” prompts:
| User Goal | Example AI Prompt |
| Recipe to Cart | “I want to make Thai Green Curry for 4 people. Add all the ingredients to my Instamart cart.” |
| Smart Food Choice | “Order a highly-rated Hyderabadi Biryani for dinner. Apply the best available coupon.” |
| Table Booking | “Find a quiet Italian restaurant nearby for 8:00 PM tonight and book a table for two.” |
| Restocking | “Order my usual 5kg pack of Aashirvaad Atta and a carton of milk on Instamart.” |
4. Current Limitations (January 2026)
While the integration is a massive leap forward, there are a few early-stage constraints:
- Payment Mode: Currently, orders placed via AI assistants are restricted to Cash on Delivery (COD). Swiggy is reportedly working on a “UPI Reserve Pay” system (similar to BigBasket’s pilot) to allow secure digital payments in the future.
- Tracking: While you can ask the AI “Where is my order?”, real-time map tracking is still best viewed within the native Swiggy app.
Conclusion: The End of App-Hopping?
Swiggy CTO Madhusudhan Rao described this move as “removing friction from daily decisions.” For users, it means the end of “dinner-decision fatigue.” By moving from a search-and-tap interface to a conversational one, Swiggy is betting that the future of commerce isn’t in an app store, but inside the chat window you’re already using.
