On July 1, 2025, Railway Minister Ashwini Vaishnaw officially launched RailOne, a brand-new “super-app” designed to consolidate almost all Indian Railways services into a single platform. With ticket booking, live train enquiries, journey planning, onboard food orders, Rail Madad assistance, and freight-related services, the RailOne app delivers a seamless experience for travellers.
🚀 What RailOne Offers
- Unified ticketing: Reserve, unreserved, and platform tickets available in one go
- Live train info & PNR status: Real-time updates plus coach position tracking
- Meal-on-train bookings and Rail Madad support service integration .
- Journey planning & freight enquiries: Completely integrated under one app
- R‑Wallet, biometric and m‑PIN logins, plus single sign-on using RailConnect or UTS credentials
- Guest login option: Access key features via OTP without registration .
- Backend engineered to handle up to 150,000 bookings and 4 million enquiries per minute, with multilingual and accessibility support
🏗️ Built for Convenience and Efficiency
Developed by CRIS (Centre for Railway Information Systems), the app aims to eliminate the need for multiple platforms like IRCTC RailConnect, UTS, NTES, and Rail Madad, thereby saving users storage space and simplifying journeys indiatoday
🛠️ Pilot & Rollout Phase
RailOne was launched during CRIS’s 40th Foundation Day celebration. Initially available on both Android and iOS, it features single sign-on and a guest login. Indian Railways plans to expand the system widely to all premium, mail, and express trains after successful piloting
✅ Why It Matters
| Benefit | Impact |
|---|---|
| Travel simplification | One-stop app replaces multiple platforms |
| Early chart prep | Advance chart features aid planning |
| Digital inclusion | Guest mode, multilingual support, accessibility options |
| User-friendly security | Biometric, m‑PIN, and OTP login streamline use |
🔭 Future Outlook
The RailOne launch marks a major milestone in the Digital India initiative—progressing toward a travel experience that’s fast, integrated, and user-centric. Over time, features like 24-hour chart preparation and improved backend resilience are likely to be added.
