OpenAI has expanded its AI capabilities by acquiring the team behind Crossing Minds, a startup specializing in advanced AI recommendation systems. Announced on June 27, 2025, the move marks another strategic growth in OpenAIโs drive to enrich its generative AI ecosystem
๐ค What is Crossing Minds?
Crossing Minds, founded in early 2017 by Sebastian Thrun, Emile Contal, and Alexandre Robicquet, built cutting-edge recommendation systems for e-commerce using customer behavior and LLM-backed embeddings
Backed by investors like Index Ventures, Shopify, Plug and Play, and Radical Ventures, it raised over $13.5 million in funding
๐งฉ The Integration with OpenAI
- The entire Crossing Minds team has joined OpenAI to work on recommendation systems, retrieval-augmented generation, and AI agents
- Co-founder Alexandre Robicquet will take on a role in “Research, Post-training and Agents at OpenAI,” according to his LinkedIn update
- After this transition, Crossing Minds has paused taking on new clients, signaling a full migration into OpenAI
๐ Why This Matters
- Foundational tech for ChatGPT and beyond
Integrating Crossing Minds’ expertise gives OpenAI in-house recommendation capabilities, complementing ChatGPTโs existing shopping and suggestion features - Strengthens personalization and privacy
The startupโs approach studies on-site behavior while maintaining user privacyโaligned with OpenAI’s commitment to privacy-preserving AI. - Part of a larger acquisition strategy
This integration follows earlier hires and acquisitions of Windsurf (for AI coding) and Jony Iveโs io hardware team, showing a multi-pronged AI growth approach cnbc - Accelerating commerce-focused AI tools
With this, OpenAI positions itself to compete in e-commerce recommendations against rivals like Google, Perplexity, and Daydream
๐ฎ What to Expect Next
- Enhanced AI agents: Improved personalization, product suggestions, and contextual recommendations within ChatGPT experiences.
- Retailer-facing tools: Expect more robust tools or APIs enabling brands to leverage OpenAIโs AI for tailored consumer engagement.
- Cross-functional innovation: The team may also contribute to broader agent and retrieval-augmented language model (RAG) development.
โ Summary
| Detail | Info |
|---|---|
| Who | OpenAI + Crossing Minds team |
| What | Acquisition of team behind AI recommendation startup |
| When | Announced on June 27, 2025 |
| Why | To strengthen recommender systems, privacy, e-commerce AI |
| Future impact | Enhanced personalization tools and AI agent capabilities |
This move underscores OpenAIโs ambition to build foundational AI across domainsโfrom coding to hardware and now personalized recommendations.


