Apple has officially launched a repair program for devices powered by its M2 chip, following reports of power-related issues affecting select units. The initiative aims to address growing concerns from users about overheating, sudden shutdowns, and battery drain.
Affected Devices
The program applies to:
- MacBook Air (M2, 2022 & 2023)
- MacBook Pro 13” (M2, 2022)
- Mac mini (M2, 2023)
Apple said the issue may stem from faulty power management components within certain M2 chips, leading to inconsistent performance and thermal anomalies.
Symptoms to Watch
- Random restarts or shutdowns
- Unusual heat buildup
- Poor battery life despite minimal usage
Eligibility & Process
- Devices must be under warranty or AppleCare+ to qualify for free repairs
- Affected users can book a Genius Bar appointment or visit an authorized service provider
- Apple’s diagnostic tools will confirm if the issue is chip-related
Apple’s Statement
Apple acknowledged the issue and emphasized that only a small percentage of users are affected. “We are committed to ensuring the best user experience and are proactively addressing this matter,” the company stated.
Conclusion
The launch of the Apple M2 chip repair program underscores the tech giant’s approach to quality control and customer care. Users experiencing power irregularities are encouraged to seek official support for a prompt resolution.
