Reliance Retail has committed to passing the full benefit of the new GST reforms directly to customers from day one. Executive Director Isha Ambani and Chairman Mukesh Ambani confirmed the pledge amid sweeping GST rate cuts scheduled for September 22, 2025, aimed at easing household budgets and boosting consumption.
The new simplified GST structure—condensed into two primary slabs of 5% and 18%, with exemptions for certain essential items such as insurance—promises to lower prices on staples like chocolates, snacks, dairy products, and personal hygiene items. Reliance Retail has pledged that these savings will be reflected across its entire product portfolio, ensuring transparency and tangible impact on consumer spending.
Isha Ambani described the GST update as a transformative step: “Whenever costs go down, our customers must get the benefit in their wallets.” She emphasized this approach will alleviate financial pressure on Indian households while promoting a fairer and more affordable retail economy.Business Standard
Why It Matters
- Immediate Consumer Relief: Reliance Retail’s pledge ensures that GST reductions translate into lower prices without delay, especially meaningful during the festive season.
- Inflation Control & Consumption Boost: This passthrough may reduce inflationary pressures and drive consumption-led economic growth.
- Fair Retail Practice: By committing to transparent benefit delivery, Reliance sets a standard for corporate responsibility in tax reform scenarios.
- Positive Sentiment Across Sectors: The government’s push, together with industry backing—including Reliance’s—reinforces confidence among consumers and businesses.
