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Amazon to put ads in Alexa+ conversations

Alexa+ is Amazon’s upgraded, AI‑powered version of Alexa, currently available on Echo Show devices and rolling out more broadly later in 2025. It offers more natural, multi-turn conversations backed by generative AI and a subscription model—free for Prime members, $19.99/month otherwise

Now, Jassy has suggested that ads could appear within those ongoing conversations, helping with product discovery and boosting Amazon’s advertising revenue stream. This represents a major escalation from existing ad formats on Alexa.


How Alexa Ads Have Worked Until Now

Presently, Alexa ads are limited to:

  • Visual ads on Echo Show home screens
  • Pre-recorded audio ads during music or flash briefings

Notably, Amazon has historically blocked ads within voice apps (“skills”) except for music, news, and flash briefing content T


Why This Is Significant

💼 Amazon’s AI & Ad Strategy

  • Advertising contributes substantially to Amazon’s bottom line: in Q2 2025 ad revenue grew 22% year-over-year
  • As Alexa+ usage grows, the company is looking for new monetization paths—embedding ads in conversations offers targeted opportunities to influence shopping behavior.

🧠 Voice Interface & Privacy Concerns

Unlike search or display ads, conversational ads would insert promotional content within AI dialogue, potentially during routine user‑assistant exchanges. This raises questions about:

  • User trust and experience
  • Guarding against misleading or hallucinated ad content from the AI
  • Privacy implications of deeper data use

Facebook and OpenAI have explored similar advertising models, hinting at a broader industry trend toward monetizing chatbot interactions


Possible Timing & Business Model

Jassy described an advertising model playing out “over time” as users increasingly engage in multi-turn Alexa+ interactions, hinting at a gradual rollout. He also mentioned Amazon may introduce an ad‑free subscription tier beyond the current offerings. No firm timeline or details have been provided yet.


Consumer Reactions & Potential Backlash

There’s growing user frustration over existing home screen ads on Echo Show devices. Reddit users report that even after disabling ad settings, sponsored ads still reappear, and only changing device language (e.g. to English‑Canada) mitigates the problem for a limited time

“Sponsored ads are popping… There’s no way to shut them off.” Reddit
“Change language to English (Canada)… It still displays if you play music or ask for something.”

These stories highlight how Amazon’s ad infrastructure is already intrusive—and how embedding ads into conversational AI may ignite even more user dissatisfaction.


Final Takeaway

Amazon’s move to embed ads within Alexa+ conversations marks a fundamental shift in voice assistant monetization. While it aligns with broader trends in AI‑driven ad delivery, it also raises new concerns around user experience, trust, and privacy.

The bottom line: Alexa+ ads could improve product discovery and revenue—but may alienate users if poorly implemented or intrusive.

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