PhonePe’s quick commerce platform, Pincode, has implemented a ₹9 handling fee on all orders, regardless of their size. This fee is intended to support the maintenance and enhancement of the platform. Inc42 Media
📦 About Pincode
Launched in 2023, Pincode is PhonePe’s hyperlocal shopping app that allows users to order groceries, food, and other items from local stores in their area. The platform has expanded its services to include a 24-hour online medicine delivery service in Bengaluru, Mumbai, and Pune, offering both over-the-counter and prescription drugs.
💰 Previous Fee Implementations
This isn’t the first time PhonePe has introduced additional charges. In 2021, the company began charging processing fees ranging from ₹1 to ₹2 for mobile recharges above ₹50, even when using UPI, which was previously free.
🔍 Industry Context
The introduction of handling fees by Pincode aligns with a broader trend among quick commerce and delivery platforms to implement additional charges to sustain operations and improve services. As the quick commerce sector continues to grow, such fees may become more commonplace across the industry.
