The WhatsApp unknown contacts folder is set to transform how users manage unsolicited and spam messages. Meta-owned WhatsApp, the world’s most popular messaging app, is testing a new privacy update that will automatically route messages from unfamiliar senders into a separate folder — similar to email “spam” or Instagram’s “message requests.”
This new update aims to improve user privacy, minimize spam, and make the chat experience more organized.
What Is the WhatsApp Unknown Contacts Folder?
WhatsApp is reportedly testing a dedicated folder where messages from people not in your contacts list will be stored. According to beta reports on WABetaInfo and tech outlets like Neowin and Financial Express, this feature is part of WhatsApp’s upcoming privacy overhaul.
The folder will act as a filter — preventing unknown messages from appearing directly in your main chat list. Users will still receive notifications but can review, block, or report messages safely before replying.
This feature expands WhatsApp’s ongoing anti-spam initiative, which recently included the ability to block messages from unknown numbers automatically.
Why WhatsApp Is Introducing the Unknown Contacts Folder
- Protecting User Privacy:
With over 2.7 billion users, WhatsApp faces challenges with spam, phishing, and unwanted marketing messages. The new folder helps users review such messages securely. - Improved Organization:
Just like emails, separating unknown messages makes it easier to manage chats and focus on important conversations. - Reducing Scam Attempts:
Fraudulent links and scam attempts often come from unknown numbers. This system will isolate them, reducing user exposure. - Enhancing User Trust:
Meta is focusing on transparency — giving users more control over who can message them and how these interactions appear.
How It Works
When a message arrives from an unsaved number:
- It will appear inside the “Unknown Contacts” folder instead of the main chat list.
- Users can open the folder to review messages and choose to “Accept,” “Block,” or “Report.”
- If the sender is added to contacts, future messages move to the normal inbox.
Additionally, WhatsApp’s algorithm may auto-filter bulk or suspicious messages to prevent spam flooding.
Recent Related Privacy Features
The WhatsApp unknown contacts folder is part of a series of new privacy tools:
- Block Unknown Messages: Users can now toggle a setting that automatically blocks messages from unknown numbers after repeated attempts.
- Safety Overview for Group Chats: Before joining unknown group invites, WhatsApp shows a summary of who added you and the group’s details.
- Usernames (Beta): WhatsApp is also testing usernames to let people connect without revealing their phone numbers — another privacy-driven move.
Global Rollout Timeline
As of early November 2025:
- The feature is in beta testing on WhatsApp for Android (v2.24.17.24).
- Select users in India, the UK, and Brazil have reportedly seen the feature appear.
- iOS testing is expected to begin later this year before a global release in 2026.
Users can join the Google Play Beta Program to try out upcoming updates early.
Potential Benefits of the Update
- Cleaner chat list and fewer spam interruptions.
- More control over who reaches you.
- Safer communication for professionals, public figures, and businesses.
- Reduced phishing and malware risks from random links.
Concerns & Limitations
While the WhatsApp unknown contacts folder improves privacy, some users worry about:
- Missing important messages (e.g., delivery updates or business inquiries).
- Limited customization in notifications.
- Gradual rollout — not all users will get it at once.
Conclusion
The WhatsApp unknown contacts folder is another bold step toward user privacy and smarter chat management. As digital communication grows, this feature ensures WhatsApp remains safe, organized, and user-centric. By separating unknown messages, users gain more control — and peace of mind — without sacrificing connectivity.
